[VIDEO] How to Start a Telehealth Visit

8 Apr 2020 Newsroom

Heart and Vascular Institute of Wisconsin is now offering telehealth visits.

This past week we began our movement to offer patients the option of having a telehealth visit instead of a face-to-face provider visit. These “virtual visits” allow us to provide safe, effective, and convenient care through common technologies such as smart phones.

Although some patient conditions still warrant a need to come to the office, a telehealth visit is now an option for most patients.

The process is very simple.  The day before your telehealth visit with the provider, one of our staff will call you to collect some advance information such as verifying your medications, weight, etc. and to prepare you for the telehealth process. On the day of your visit, you’ll receive a text message from the provider on your cell phone. Click on the link inside to open the test, where you will be prompted to provide your name and date of birth.

In some instances, the telehealth visit may result in the physician recommending that you come into our office if you are describing symptoms or concerns that can only be fully assessed face-to-face.

If you have any additional questions, please call us at (920)886-9380, or visit the Backline Telehealth website for more information about telehealth visits powered by Backline software.

You can view the results of your telehealth visit by signing up for our online patient portal.

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ABOUT HEART AND VASCULAR INSTITUTE OF WISCONSIN
With roots in Appleton since 1968, the physicians and providers of the Heart and Vascular Institute of Wisconsin deliver compassionate care at six locations throughout eastern Wisconsin by using advanced and innovative technologies to provide patients with state-of-the-art treatments.

[VIDEO] How to Register for the Patient Portal

28 Mar 2020 Newsroom

If you’re a patient of the Heart and Vascular Institute of Wisconsin, you’re eligible to sign up for our free online Patient Portal. Signing up for the Patient Portal gives patients direct access to their medications, test results, and bill payments, as well as the ability to send a direct message to their cardiologist.

In order to register, you must first contact our office at (920)886-9830 and ask to sign up for the Patient Portal. We will need to know your:

  • First and last name
  • Date of birth
  • Email address

Once we’ve taken your information, we will enter it into our system, and you will receive a registration email. This process must be done manually so please allow one business day for the email.

For the fastest confirmation, please call during our open business hours; however, someone will be available to take your information 24/7.

Once you’ve received the registration email, click the link inside and complete the registration process. If you have any questions, please use the video above or call us any time using the number above as well.

A few helpful hints to keep in mind when signing up for the portal:

  • Each patient must have their own email to establish your portal.   For example, husbands and wives who share an email will need to create a second email address if they both would like to have a patient portal account.
  • The email you receive will come from “postmaster.hvi” and the link is “Open Registration Wizard”
  • The link we send you to establish the portal is only valid for 30 days.  After 30 days the portal invitation link is expired and will no longer work
  • After setting up your portal account, you will receive another an e-mail confirming that the portal has been activated and shows your username. It includes a link to take you to the Portal home page.

Some other helpful information to keep in mind when using the portal:

  • Office notes are not posted to the portal.
  • When imaging/testing is signed off by a physician the report is then uploaded to the GEMMS chart. 10 days after the physician sign off date the report is viewable on the portal.
  • Lab test results are viewable on portal 10 days after “Date returned” by the physician who reviews them.
  • Labs and imaging not performed at HVIW will never be viewable on the HVIW portal.
  • There is a “Medications” tab in the portal. Patients cannot request refills from this tab. They CAN send a message under the “Message” tab with a request for refill.
  • The only medications listed are ones prescribed by Heart and Vascular Institute of Wisconsin providers.

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ABOUT HEART AND VASCULAR INSTITUTE OF WISCONSIN
With roots in Appleton since 1968, the physicians and providers of the Heart and Vascular Institute of Wisconsin deliver compassionate care at six locations throughout eastern Wisconsin by using advanced and innovative technologies to provide patients with state-of-the-art treatments.

clip-art-doctor-fighting-virus-with-shield

Heart and Vascular Institute of Wisconsin’s Latest COVID-19 (Coronavirus) Policy

This information is current as of April 28th at 9 A.M.

On March 12th, Governor Tony Evers declared a public health emergency in Wisconsin due to the COVID-19 (Coronavirus) pandemic. To help do our part in limiting the spread of this infectious virus, the Heart and Vascular Institute of Wisconsin is implementing several health and safety policies for both patients and our employees. These rules will go into effect immediately and will remain in place until further notice.

Signs will be posted at the entrance to our building to inform everyone of our new policy, and we’ll be updating this web page throughout the next few weeks as any policies change. Below, we’ve outlined our policy both patients and employees:

Patients & Visitors

To help limit the spread of coronavirus, we ask that you do not enter the building if you have any of these symptons:

  • Cough, shortness of breath, or difficulty breathing
Or at least two of these symptoms:
  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • Recent loss of taste or smell

*Note that this list is not all inclusive of possible COVID-19 symptoms. 

If any of the above instances apply to you, quarantine yourself and contact your primary care physician to obtain more information about coronavirus testing. Call us to reschedule your appointment as well. If you have any symptoms listed above that are severe and you’re worried about your health and safety, call 911 immediately or go to your local emergency room.

We’re also asking patients to follow several procedures once inside the building:

  • Only ONE adult guest is permitted with you
  • Maintain a safe 6-foot distance between you and others waiting in line in the lobby
  • Everyone is required to wear a mask at all times. We will provide a mask if needed.
  • Wash your hands before and after your office visit or test procedure
  • If you prefer to wait in your car, please provide us your cell phone number so we can alert you when your appointment is ready

Regarding visitors, we encourage patients to limit attending family members to one person per visit (age 18+).

For any non-patient visitors (i.e., vendors), please call or email us instead of making an on-site visit.

Employees

All employees at the Heart and Vascular Institute of Wisconsin have been updated on the latest CDC guidance on infection prevention measures for health care workers. Likewise, all employees are subject to the same restrictions from entering the building listed above, and have been instructed to stay home if not feeling well or displaying any symptoms of coronavirus. In addition, all Heart and Vascular Institute employees are required to wear a protective mask while working, and we have also added several protective plastic barriers at our front desk to help limit the spread of germs.

We’ve also dramatically increased the cleaning and disinfecting done in our testing and evaluation rooms, public spaces, and employee work areas to minimize any potential spreading of the virus.

Additional Resources

Information about the virus is changing every day, and it’s important that you stay up-to-date. Use the links below if you have any additional questions:

Let’s all do our part to help limit spread!

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ABOUT HEART AND VASCULAR INSTITUTE OF WISCONSIN
With roots in Appleton since 1968, the physicians and providers of the Heart and Vascular Institute of Wisconsin deliver compassionate care at six locations throughout eastern Wisconsin by using advanced and innovative technologies to provide patients with state-of-the-art treatments.

Heart and Vascular Institute of Wisconsin officially opens

Ribbon-cutting marks grand-opening of the new building for cardiovascular doctors in Grand Chute

APPLETON, Wis. (Apr. 3, 2019) – On Monday, April 1 a ceremonial ribbon-cutting for the staff of the new Heart and Vascular Institute of Wisconsin marked the grand opening of the practice, located at 5045 W. Grande Market Drive in Appleton.

Fifteen physicians and 60 staff members from the cardiovascular team at ThedaCare left the hospital to form a new independent practice and put the focus back on patient care. This marks the start of a new chapter and a new way for these physicians to serve the community.

“We’re so excited to be able to still serve the patients we know and love, just in a new facility with state-of-the-art equipment,” Dr. Carrie Chapman, cardiologist, said. “We’re proud to not only be offering care that is so technologically advanced, but it’s also affordable. We have preventative care services that start at $25.”
The official public open house is on Saturday, April 27 from 10 a.m. to 2 p.m. This will be the first chance the public will have to officially tour the building, meet the physicians, and see what the new Heart and Vascular Institute of Wisconsin has to offer.

Read More

Inside Look Video

26 Mar 2019 Newsroom

Take a walk through the new Heart and Vascular Institute of Wisconsin as the building process continues. This state-of-the-art facility with cutting-edge technology will open April 1, 2019. This independent practice will offer a variety of cardiac services and diagnostic tests. To schedule your appointment, call 920-886-9380.

Video: Local 5 Live

11 Mar 2019 Newsroom

As part of WFRVs Celebrating Women program, Dr. Chapman shares the news of the new, independent practice, Heart and Vascular Institute of Wisconsin. The new practice opens April 1. The physicians, providers and staff, many who were part of the team at ThedaCare, are excited to provide patient-first care to all those they serve.

Local cardiovascular physicians to open new clinic April 1

14 Feb 2019 Newsroom

Providing care in Appleton and surrounding communities since 1968, group opens Heart and Vascular Institute of Wisconsin

APPLETON, Wis. (FEB. 14, 2019) – The physicians currently providing cardiovascular care at ThedaCare will form a new independent practice on April 1, called the Heart and Vascular Institute of Wisconsin. This group will begin serving patients in early April at their new location at 5045 W. Grande Market Drive in Appleton, Wisconsin, just off College Avenue, near the Appleton International Airport. Additional regional office locations in or near Oshkosh, New London, Waupaca, Shawano, and Chilton will soon be announced and will bring the same quality care to patients in those areas.

“It is our responsibility to let current patients know of this change to ensure safety through continuity and access of care,” Dr. Carrie Chapman, cardiologist, said. “Our patients can continue to see the same doctors and staff who have provided cardiovascular care since 1968, just now at a new location. We are passion-driven and strive to provide affordable and accessible care. Lastly, we want our patients to know we will accept most major insurance companies.”

Chapman is among the 15 physicians who will comprise the Heart and Vascular Institute of Wisconsin team. The group specializes in all areas of heart and vascular disease, specifically coronary artery disease, arrhythmias, heart disease, heart failure, hypertension, and prevention, and are committed to individualized care plans for each patient. Additional services will include cardiac catheterization, ablation and pacemaker implantation and TAVR.

Current patients of these physicians can ask for their patient records to be transferred through their current provider via a release form. This form is also available at heartandvascularwi.com. New patients who wish to make an appointment can call 920.886.9380 between 8 a.m. – 5 p.m. to schedule a time. Current patients who have appointments scheduled after March 30, 2019 should call 920-886-9380 or visit heartandvascularwi.com to reaffirm or reschedule.  

Ranking among the best within the state and nationally, and with more than a combined 50 years of combined experience, the physicians and providers of the Heart and Vascular Institute of Wisconsin will focus on providing exceptional care that is accessible and affordable to all those they serve. With a patient-first approach, Heart and Vascular Institute of Wisconsin will deliver compassionate care using advanced and innovative technologies, providing patients with state-of-the-art treatments.

Women Magazine

29 Jan 2019 Newsroom

Dr. Carrie Chapman, cardiologist and lead physician at the Heart and Vascular Institute of Wisconsin shares her story of health and fitness. The explores areas such as patient care, issues facing our youth and making healthy choices. You can read the entire article here.

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